Citus Blog

AWS is the leader when it comes to the cloud, and for good reason. AWS is well ahead in the quality and breadth of services they offer.

However, when a service is running at the scale of AWS, it is natural to expect some failures to occur. According to AWS EBS availability is designed for 99.999%.

The annual failure rate (AFR) is 0.1% - 0.2%, where failure means a complete or partial failure. For example, if you had 1,000 EBS discs, you should expect 1 or 2 to have a failure per year. In our experience, partial failure is significantly more common than a complete loss. Even so, a partial loss can take a lot of time to resolve and can still be debilitating to a business.

Over the years, there have been some AWS failures that made news headlines due to havoc caused for both companies and their users. These incidents put a spotlight on AWS’ imperfections.

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For many SaaS products, a common database problem is having one customer that has so much data, it adversely impacts other customers on the shared machine. This leads many to ask, “What do I do with my largest customer?”

Tenant isolation is a great way to solve this issue. Effectively it allows you to control which tenant or customer in particular you want to isolate on a completely new node. By separating a tenant, you get dedicated resources with more memory and cpu processing power.

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Citus is a distributed database that extends (not forks) PostgreSQL for large workloads. One challenge associated with building a distributed relational database (RDBMS) is that they require notable effort to deploy and operate. To remove these operational barriers, we’ve been thinking about offering Citus as a managed database for a while now.

Naturally, we were also worried that providing a native database offering on AWS could split our startup’s focus and take up significant engineering resources. (Honestly, if the founding engineers of the Heroku Postgres team didn’t join Citus, we might have decided to wait on this.) After having Citus Cloud publicly available for eight months though, we are now more bullish on the cloud then ever.

It turns out that targeting an important use case for your customers and delivering it to them in a way that removes their pain points, matters more than anything else. In this blog post, we’ll only focus on removing operational pain points and not on use cases: Why is cloud changing the way databases are delivered to customers? What AWS technologies Citus Cloud is using to enable that in a unique way?

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A number of SaaS applications have data models where they want to have their customers interact with only their data. At the enterprise end you have companies like Salesforce and Workday that fall into this bucket, but we see a ton of small ones as well. If you're just getting started figuring out how you should approach your data so it can scale in the future, it doesn't have to be hard.

Here we're going to walk through an example data model that you can use as a basis for learning how you could apply the same to your own multi-tenant application.

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