Website Visitors and Service Users: Like many managed service operators, we collect non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, device type, referring site, and the date and time of each visitor request, and we store it in log files. Your devices (depending on their settings) may also transmit location information to the Services.
We may also collect statistics about the behavior of visitors to our Websites and our Services, as well as potentially personally identifying information like Internet Protocol (“IP”) addresses. Our purpose in collecting such information is to better understand how our visitors use the Websites and Services, and to improve the Websites and Services. We do not disclose such statistics and IP address information other than under the circumstances described further below.
Your Account with Our Services: Citus Data collects information like your name, email address, phone number, payment info, and physical address when you set up your account with our Services.
Your Data with Our Services: When you use Citus Data Services, we store, process, and transmit your files (including data, photos, documents, and emails) and information related to them. This will make it easy for you to do things like share your information, send emails, and invite others to use the Services.
Cookies and other technologies: We and our partners (including analytics providers) use various technologies to collect and store information when you use our Websites and our Services, and this may include using cookies, beacons, tags, or similar technologies to identify your browser or device, and to analyze trends, track users’ movements around the website and the service, and to gather information about our visitors and users.
We may partner with one or more
Customer and User Quotes and Testimonials: We display personal testimonials of satisfied customers and users on our Websites in addition to other endorsements. With your consent we may post your personal testimonial with your name and/or with your bio picture. If you wish to update or delete your testimonial, you can contact us at [email protected]
We may share information as outlined below, but we won’t sell it to advertisers or other
Other Service Users: Our Services display information like your name and email address to other users in places like your user profile and sharing notifications. Certain features let you make additional information available to other users.
Third Party Applications: You can also choose to give third parties access to your information and your account for the Services—for example, via Citus Data APIs. Just remember that their use of your information will be governed by their privacy policies and terms.
Bulletin Boards / Chat Rooms: If you use a bulletin board or chat room associated with the Websites or the Services, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums and others who have access to the archive, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Law Enforcement: We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Citus Data or our users; or (d) protect Citus Data’s property rights.
Our users’ data should receive the same legal protections regardless of whether it’s stored on our services or on their home computer’s hard drive, therefore we abide by the following Government Request Principles when receiving, scrutinizing, and responding to government requests for our users’ data:
- Be transparent,
- Fight blanket requests,
- Protect all users, and
- Provide trusted services.
For our Services, we have a team dedicated to keeping your information secure, and we take precautions to ensure the security of your PII. We follow generally accepted standards to protect the PII submitted to us, both during transmission and once we receive it. We also continue to work on features to keep your information safe in addition to things like
That said, like any managed service provider, we cannot guarantee that unauthorized third parties or unauthorized personnel will not gain access to your PII despite our efforts. You should note that in using the Websites and the Services, your information will travel through
Retention of Information: For users of our Services, we will retain information and PII you store on our Services for as long as we need it to provide you the Services.
If you delete your account with our Services, we’ll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and
International: To provide you with the Websites and Services, we may store, process, and transmit information in the United States and locations around the world, including locations outside your country. Information may also be stored locally on the devices you use to access the Websites and Services.
Posted Date May 31, 2018