Citus Blog

On Thursday December 14th we experienced a service outage across all of Citus Cloud, our fully managed database as a service. This was our first system wide outage since we launched the service in April of 2016.

We know that Citus Cloud customers trust us with their data, and its availability is critical. In this case we missed the mark and we’re sorry. We've worked over the last few days to thoroughly understand what went wrong and steps we can take to limit the likelihood of this problem occurring again. In addition, we found improvements we can make to our architecture and incident response processes to allow us to better respond to similar types of problems in the future.

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