Citus Data Support and Licensing Options

Scaling your PostgreSQL infrastructure for enhanced transactional and analytics performance on big datasets is easy with Citus Data products. Whether you are using our free open source solutions, cstore_fdw and pg_shard, or our commercial product, CitusDB, we can provide you with the support and software you need for success at highly affordable prices. For more details on the features of our products, please visit our Product Family page.

 
cstore_fdw Support
pg_shard Support
CitusDB Support
Number of Support Incidents
Unlimited
Unlimited
Unlimited
Support Hours
(Mon-Fri, Pacific Time)
9 am to 5 pm
9 am to 5 pm
9 am to 5 pm
Response Time SLA
2 hours
2 hours
30 minutes
Email, Web & Chat Support
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Phone Support
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Login Support
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Installation Consultation
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Fixes for Verified Bugs
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Data Recovery Assistance
 
 
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Hot Bug Fixes
 
 
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Price per Server
$450/month
(paid annually)
$450/month
(paid annually)
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License
Open Source
Open Source
Commercial License