Ensure smooth operation of your production servers

Scaling your PostgreSQL infrastructure for enhanced transactional and analytics performance on big datasets is easy with Citus Data products. Whether you are using our free open source solutions, cstore_fdw and pg_shard, or our commercial product, CitusDB we can provide you with the support and software you need for success at highly affordable prices. For more details on the features of our products, please visit our Product Family page.

 
cstore_fdw Support
pg_shard Support
CitusDB Support
Number of Support Incidents
Unlimited
Unlimited
Unlimited
Support Hours (Mon-Fri, Pacific Time)
9 am to 5 pm
9 am to 5 pm
9 am to 5 pm
Response Time SLA
2 hours
2 hours
30 minutes
Email, Web & Chat Support
Phone Support
Login Support
Installation Consultation
Fixes for Verified Bugs
Data Recovery Assistance    
Hot Bug Fixes    
Price per Server $450/month (paid annually) $450/month (paid annually) Contact Citus Data
License Open Source Open Source Commercial License